<p>Call center is a department that helps customers in terms of meeting their information needs, but due to the large payroll costs, the company must incur considerable costs in operating the call center department. The purpose of this research is to design a mobile chatbot application utilizing artificial intelligence technology using English. This technology will help both customers to get information quickly and also the company as a provider of call center officers to be able to reduce the company's salary burden, so that later it can help develop the company and provide service satisfaction to customers. The method used in this research is the case study method and for the system development method using the software development life cycle prototype method. The result of this research is a mobile chatbot application that is designed to serve customer information needs 7 x 24 hours and the company can reduce the company's salary burden.</p>